FAQ

You can reset the password for your UNV device by using the “Forgot Password” feature on the login page of your device’s web interface. You will need to enter the registered email address associated with your device and follow the instructions to reset the password.

To set up remote viewing for your UNV camera, you will need to enable the “Cloud P2P” function on your device and create an EZCloud account. Once you have registered your device and added it to your account, you can access your camera remotely using the EZView app on your mobile device or the EZStation software on your computer.

If you are experiencing issues with your UNV device, you can try resetting the device or checking the network settings to ensure that it is connected properly. You can also refer to the user manual or support documents for your device to find solutions to common issues or contact UNV technical support for assistance.

To upgrade the firmware on your UNV device, you can download the latest firmware version from the UNV website and install it using the web interface or a USB drive. It is recommended that you back up your device’s configuration before upgrading the firmware to avoid any potential data loss or configuration errors.

UNV offers several software platforms for managing and monitoring UNV devices, including EZStation, EZCloud, and EZView. These platforms provide features such as live video streaming, playback, and device configuration settings, and can be accessed from a computer or mobile device.

If you need technical support for your UNV device, you can contact UNV’s support team by phone or email, or submit a support ticket through the UNV website. You can also refer to the support documents and resources available on the UNV website for troubleshooting tips and solutions to common issues.

To connect your UNV camera to a network, you can use a network cable to connect it to a router or switch. Once connected, you can access the camera’s web interface to configure network settings such as IP address, subnet mask, and gateway.

To view recorded footage from your UNV camera, you can access the playback feature on the web interface or software platform such as EZStation. You can search for specific footage by date and time, and save or export footage for later viewing or sharing.

To configure motion detection on your UNV camera, you can access the settings menu on the web interface or software platform and select the motion detection option. You can then set the sensitivity level, detection area, and other parameters to customize the motion detection function for your needs.

To upgrade the software on your UNV NVR, you can download the latest software version from the UNV website and install it using the web interface or a USB drive. It is recommended that you back up your NVR’s configuration before upgrading the software to avoid any potential data loss or configuration errors.

To set up email notifications for your UNV camera, you can access the settings menu on the web interface or software platform and select the email notification option. You can then enter the email address and SMTP server information to configure email notifications for events such as motion detection or alarms.

To access your UNV camera on a web browser, you can enter the camera’s IP address or domain name in the address bar of your browser and enter the login credentials. You can then view live footage, playback recorded footage, and configure settings on the web interface.